Whether a customer buys your products in a store or online, it does not change the characteristics of the product. Therefore, the information that can be found online about your products must match the information on the physical product packaging. In other words, always make sure that your product information is completely up-to-date. This way, customers know what ingredients, nutrients or allergens are in your products, no matter where they buy them.
While it is recommended to check the quality of your data on a regular basis, it has to be done by the end of May.
During the weekend of May 29th and 30th (i.e. 2 weeks later than previously announced), all system checks in My Product Manager will be performed again on all product sheets. Product sheets with one or more errors will no longer be visible to data recipients such as supermarkets, foodservice companies, recipe management software providers or customer cooking apps,... and this until the errors have been resolved. So, if you want to continue selling your products without any difficulty, check your products on errors now!
We are happy to help you with some tips and tricks.
Where can you consult your data quality report with the result of the system controls in My Product Managers and verify if your product sheets contain errors or warnings?
- Log in on ‘My Product Manager’ and go to ‘My reports’.
- Click on the error or warning in ‘Your validation failures’.
- All the product sheets with the selected error or mistake are shown.
- By clicking on the GTIN in ‘Trade Item Overview’, you can open the product sheets.
A manual with more explanation on the functioning of the report can be found here.
Do you have no errors or warnings?
Then you don’t have to anything for now. However, check your data quality report on My Product Manager on a regular basis, and especially on the 31st of May!